SCOPe practitioners have worked with thousands
of patients since opening our doors in 1982. Sometimes, patients
need only short-term treatment from an O&P practitioner. Getting
fitted for a customized wrist brace, for example, may require just
one visit before the problem is addressed.
But, if you need long-term care from an O&P
practitioner, we know that relationship will be an important part
of the rest of your life. We've developed a system all our own,
one that we believe leads to the highest level of care. We want
to stand beside you as a partner in your lifelong care.
Most patients who come to SCOPe become friends
and patients for life. We get to know you. We stay in touch. We
continually assess how you're doing.
- Are you comfortable?
- Are you able to do the things you want to do?
- Would a newer technology give you greater independence?
- Would a different kind of treatment give you more flexibility
in your day-to-day life?
- How could a new advance in science, or materials, or microchips,
let you pursue a whole new range of activities?
- How can we help you to live the way you want to live?
These are the kinds of questions that guide
your practitioner every day.
Making Dreams Happen One Patient At A Time
SCOPe's LifeLong Care Guarantee™ is our
way of promising you personalized, one-on-one, ongoing treatment
that meets and exceeds your expectations every time. We're your
partner in recovery and rehabilitation, and long-term care, and
we'll work with you to be sure your only limits are the size of
your dreams.
The SCOPe LifeLong Care Process
Step 1: In-Depth Consultation and Needs
Assessment
Your care at SCOPe begins with a conversation.
As our patient, your goals and dreams and needs are our first and
foremost concern. Everything else falls into place when we understand
who you are, what you need, what you want, what you hope for, and
how you want to live.
You'll also complete a New Patient Information
Form on our first consultation, and we'll also ask you for whatever
medical documentation and records you can provide if we haven't
received these from a referring physician.
Step 2: Plan LifeLong Care
Based on what we've discussed and discovered
in our consultation, your SCOPe practitioner will next use his
or her training, education, and professional experience to recommend
the best possible care plan for your needs and your goals. Each
patient is different, and the plan for your care will be tailored
to your personal requirements.
Step 3: Fabrication
In this step, depending on each patient's individual
needs, we use technology and/or traditional cast-and-fabricate
methods to create orthoses and prostheses that provide the greatest
possible range of function and comfort.
Depending on why you are with us, we may obtain
a history of your current situation. We might have you walk for
us, to assess your gait. And we'll probably evaluate your muscle
strength and range of motion, so we can design the best SCOPe device
to maximize your functional outcome. (If you're with us for a lower
extremity evaluation and treatment, you may want to bring along
a pair of shorts to facilitate the examination and casting).
Step 4: Fit
Having your orthosis or prosthesis fitted can
be a single visit, or might involve multiple appointments. Depending
on your needs, the product being designed for you may be first
fitted with a clear "check socket." This transparent
device allows your practitioner to visualize your skin and fine-tune
the fit. The more complex the procedure, the more likely you will
need multiple clear check sockets.
Once the fitting process is complete, your device
is ready for delivery. Your scope practitioner will instruct you
in its proper use and function. You will be instructed on proper
care and hygiene and possibly a wearing schedule. Finally, you'll
be asked to schedule a follow-up appointment, to assess your progress.
Step 5: Adjust
Our commitment to successful orthotic and prosthetic
outcomes goes beyond the initial fit and delivery. We want you
to come back to see us for follow-up appointments, because we need
to assess how well your device is working for you and to make adjustments
if there are ways your functional outcome or comfort could improve.
We'll also strive during follow-ups to answer
any new questions that may have emerged, and to be sure your understanding
of your device is complete.
Our goal is your goal: Maximizing your functional
potential, and making dreams happen.
Step 6: LifeLong Follow-Up Care
We work closely with patients to maximize independence,
functional level, and quality of life by selecting, designing and
building the highest quality orthotic and prosthetic devices available.
Routine inspection and maintenance extend the life of the devices
and ensure the highest possible level of comfort, which is why
we developed the sixth and final step in SCOPe's LifeLong Care.
Depending on the type of device you use, you
should expect to receive a reminder card from us every six to twelve
months. We'll ask that you come in to your SCOPe office at that
time and have a brief visit with your practitioner. During the
visit, we'll discuss how you're doing with your device, identify
opportunities to improve your comfort, and make sure everything
is properly adjusted and maintained. We'll also look for things
that might have changed over time. Routine inspection allows us
to check for wear and tear, weight gain or loss, or subtle changes
in your functional level.
All braces and artificial limbs also have a
limited functional lifetime. No matter what device you're fitted
with, you'll require a replacement periodically. By working closely
with your SCOPe practitioner, you can ensure a comfortable and
safe fit of your replacement orthosis or prosthesis.
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